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Piedmont Service Group - An HVAC Blog

PSG Greenville Technician of the Year 2015

totyGreenville15.jpgFor the first time in 21 years, the award was given to the technician with the highest total performance based upon multiple KPI (Key Performance Indicators), which were measured for the full 12 months of 2015.

Some points of measurement were:

  1. Number of quotes generated
  2. Total percentage of signed service reports/MobilTech signatures
  3. Total PM’s completed
  4. Number of Spot calls executed
  5. Total training hours for the year
  6. Average truck inspection score
  7. Miles driven safely
  8. Spot dollars generated
  9. Total minutes in supply house for the year
  10. Total number of visits to the supply house (How well he plans his work)
  11. Call Backs

Tim has been described as “humble, hungry and hardworking.” Congrats Tim on a job well done.

Tim was also Tech of the Year in 2010